Refund policy
15-day guarantee
You have 15 days from receiving your order to try it. If you're not satisfied, email us at drecom70@gmail.com and we'll refund you.
How to request a return
- Send us an email with your order number and the reason.
- We'll reply with the instructions and return address.
- Once we receive the product, we'll process your refund.
Refunds
Refunds are made to the original payment method within 14 days of receiving the return.
Right of withdrawal
In addition to our guarantee, EU consumers have 14 calendar days from delivery to withdraw from the purchase without giving a reason.
Defective products
If the product arrives defective or damaged, contact us and we'll send you a new one or refund you, at no cost to you.